Your Health is Our #1 Concern

At Merle Norman, our top priorities are the health and safety of our customers and employees. Due to enhanced guidelines put in place to protect our fulfillment warehouse, we are experiencing some delays in processing shipments. Our aim is to get your orders shipped as soon and as safely as possible. Thank you in advance for your patience as you await the receipt of your Merle Norman cosmetics and skincare products.

In addition, based on guidance from public health officials, your Merle Norman Cosmetic Studio may be observing a temporary change in its hours of operation. Before visiting, call your local Studio for details. Merle Norman will continue to supply its independently owned and operated franchises with retail products.

For Merle Norman Studio locations, click here.

Merle Norman COVID-19 FAQ

• Is Merle Norman still in business during the COVID-19 pandemic?
  Yes, Merle Norman will still be serving clients during the pandemic. However, as noted above, it may take longer than usual for orders to be shipped.
• Have the Merle Norman hours been changed?
  The Merle Norman Cosmetic Studio near you may be undergoing temporary changes in its regular business hours. Please contact the Studio for the latest store hours information.
• Is the Merle Norman Studio near me affected?
  Again, please contact your local Merle Norman Studio for specific information on its current hours of operation and any other COVID-19 store policies you should be aware of before you visit.
• Is the regular Merle Norman return policy still in effect?
  Yes, the standard return policy is currently in effect. Learn more about the Merle Norman return policy here.